Mid-Autumn Festival and National Day are approaching, and the volume of express delivery has shown an upward trend. To this end, the State Post Bureau issued a notice requesting all levels of postal administrations to guide enterprises to implement the "Guidelines for the Guarantee of Express Service in the Peak Season" (hereinafter referred to as the "Guide", and do a good job in collecting and delivering services.
The "two festivals" are the first express season after the implementation of the Guide. According to the "Guide", during the peak season of express delivery business, express delivery companies should continue to provide express mail (mail) receiving and delivery services in each city where they start business, and may not stop or stop sending express mail (mail) without authorization. For special reasons, if the express delivery company needs to suspend the operation of the service (including closing the network, stopping the network shuttle, stopping the delivery or stopping the delivery, etc.), it should submit a written report to the local postal administration and properly handle the undelivered according to the regulations. Express (mail).
The "Guide" clearly stipulates that if the express delivery enterprise needs to raise the tariff for the increase of the cost, or if it needs to charge the express value-added service for the statutory holiday, it should explain it to the user in advance and announce it to the public.